Privacy Policies

You should know the privacy policies of the sites you visit. The Insurance Doctor and (collectively “The Insurance Doctor”) are committed to data security, and to protecting your personally identifiable information (name, address, social security number, etc.). For questions about this privacy statement, you may write to us at The Insurance Doctor, 117 E. Cary Street, Richmond, VA 23219.
This statement covers the privacy and information sharing practices of The Insurance Doctor Website (located at If you have questions regarding your privacy, you can email us at

Questions and Answers about our Privacy Policy

What types of information do we collect?
We collect personal information (such as name, telephone number, and email address, etc.) and non-personal Information (such as the number of visitors that log on to our Website, the pages they access, etc.).

How do we use your personal information?
We use your personal information in the following ways:

Consumers. Personal information submitted through our quote forms will be used to (a) provide you with insurance quotes from 40 insurance provider with which we work; (b) send you surveys, Insurance Doctor-branded marketing or promotional materials including emails or other information; (c) respond to your comments or requests for information; and (d) contact you about your quotes or other insurance needs.

Prospective Employees. Personal information submitted through will be used only for recruitment and future internal consideration. It will be accessible solely by persons responsible for recruitment for The Insurance Doctor.

Auto Dealers and Prospective Business Partners. Personal information submitted through will be used only by our staff to qualify your candidacy as a business partner and respond to your inquiry.

How do we use your non-personal information?
We use site usage activities, aggregate statistical information and Web log information (such as your Web browser, operating system, pages visited, etc.) to statistically analyze site usage, improve our content and product offerings; and customize our sites’ content, layout and services.

With whom will your personal information be shared?
We may share your personal information with the following types of companies outside of The Insurance Doctor:

* Third-Party Insurance Providers. We will share your personal information with insurance providers in order to generate quotes.
* Third-Party Fulfillment Providers. We may share your personal information with companies that perform fulfillment services on our behalf (such as data processing, research or email services).

How do the Insurance Providers with which we work use your information?
We do not control the privacy practices of the Insurance Providers. However, all the Insurance Providers use the information you submit for one general purpose: to provide you with an accurate insurance quote. Insurance Providers use your personally identifiable information in combination with other information you submit about your insurance needs. However, rating criteria may be different for each participating Insurance Provider and each Insurance Provider may place different emphasis on particular aspects of your information.

How can you change your information?
At any time you may contact your Insurance Doctor Agent to have your information updated in our records.

After you request quotes, who will contact you?
An Insurance Doctor agent will contact you with information regarding your quotes, coverage, or insurance needs.

What about information for promotions?
We may offer contests, referral incentives, sweepstakes, and promotions. If you want to enter, you may be asked to supply certain personal information or consent to participate in these promotional events. Even if you have previously opted not to receive information or mailings about The Insurance Doctor, you may still receive information about us via these promotions if you choose to register for them. Rules and guidelines for each promotion will be clearly posted.

Do we store your information?
Yes. All information submitted through our quote request forms is stored on our secured computer servers.

Do we send emails, and can you opt out?

Communications. When you provide your contact information to The Insurance Doctor, you may periodically receive communications from us. Our communications are usually delivered via email. Our customers generally find the information helpful. However, you can choose not to receive this information by:

* Following the instructions in the email message you receive,
* Sending an email to or
* Calling your Insurance Doctor agent.

Advertising. If you would like to unsubscribe from receiving email advertisements from The Insurance Doctor, you can follow the instructions in the advertisement itself. Please note that it will take up to 10 days to process your request.

How do you protect my information as it passes over the Internet?

With SSL, when you enter a request for quotes or provide personal information, your information is encrypted as it travels between your computer and our computer servers. To support this technology, you need an SSL-capable browser. We recommend using a strong encryption, 128-bit browser. Netscape Navigator 4.06 or higher and Microsoft’s Internet Explorer 4.01 or higher are 128-bit browsers. You can tell when you are visiting a secure area in our site by looking at the symbol on the bottom of your browser screen. If you are using Netscape Navigator or Internet Explorer, you will see either a lock or a key. When the symbol appears unbroken or the padlock is in the locked position, your session connection is taking place via a secure server.
When you agree to send information, we transmit your information to the company you select. We offer encryption to each of our participating insurance companies. We require encryption when transmitting information such as Social Security numbers or credit card information.

Do you use “cookies”?

Cookies are small text files saved on your computer’s hard drive and stored in memory while your browser is running. We may use cookies to help make it easier for returning users to log in and complete our quote form. While our use of cookies should make your online experience easier, it is our policy not to use cookies to track, collect, or store your personally identifiable information. If you feel uncomfortable accepting cookies, you can change your browser settings to prevent cookies from being saved to your hard drive.
We also may contract with certain partners that utilize ad-serving technology offered by various companies. To gauge the effectiveness of the advertisements, these companies may place a cookie on your computer when you view Web pages where these ads appear, or when you click on the ads. These third-party cookies enable the companies to recognize certain types of non-personally identifiable information, such as a visitor’s IP address, browser version type, operating system, Internet service provider, and time zone. The collection of this aggregated user information helps our partners improve the effectiveness of our advertising by delivering ads that they believe will be of most interest to you, and minimize the repetition of ads you see.

Do you use Web beacons?
Some pages on our Site, as well as pages where our banner ads appear, and certain emails we send, may contain electronic images known as Web beacons, or single-pixel GIFs. These Web beacons collect certain types of non-personally identifiable information, such as a visitor’s cookie number, time and date of a page view, and a description of the page where the Web beacon is placed. Our partners may use Web beacons to compile aggregated statistics that help us improve the effectiveness of our advertising and make our Site easier to use. The information collected using these Web beacons does not identify individual users of our Site.

Do you log my movements?
We log both consumer movements through our site and consumer search requests. This data is used to analyze trends, gather demographic information for aggregate use, and help administer the site. We do not use these technologies to capture or share your individual email address or any personally identifying information about you.
Each time you visit our site, we may detect the type of operating system, Internet browser, and email client you use (program for accessing emails). This allows us to notify you of potential problems with our applications and certain operating system Internet browser combinations. Determining the email client in use lets us send communications that are compatible with your system.

Do you collect information from children under the age of 13?
We do not knowingly solicit data from children, and we do not knowingly market to children.

Changes to Our Privacy Statement
We may make significant changes to our privacy statement affecting the use of the personal information collected. We will notify you by email of any relevant changes. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. When we notify you, you will be able to opt out of this information usage by sending a message to the following email: You should also check this posted privacy statement for changes.